How to uninstall qikify Upsell Popup Cross Sell completely?
UPDATE: With stores installing our app after October 3, 2023, the app does not add any code to the store.
Therefore, there is nothing you need to delete after uninstalling the app.
When installing, qikify Upsell Popup Cross Sell adds a script directly to your published theme to make it load faster.
When uninstalling on Apps page, that script still remains in your theme.
Follow these steps to uninstall qikify Upsell Popup Cross Sell completely:
Step 1. Uninstall in Apps page
Go to your Shopify admin > Apps > find qikify Upsell Popup Cross Sell app > click on Delete button on the right
A popup will show up. Please write some reasons why you uninstall qikify Upsell Popup Cross Sell (it's important to us) and then click "Delete".
Then, qikify Upsell Popup Cross Sell will be removed in your Apps list and you will no longer be able to access to qikify Upsell Popup Cross Sell app.
All your app data is stored in our database system, so you can get it back if you re-install qikify Upsell Popup Cross Sell.
Step 2. Remove scripts in theme
Go to Shopify admin > Online Store > Themes > click the "Actions" button on your published theme > Edit code.
In the page that open, click on the theme.liquid that will appear under Layout folder.
Press Ctrl + F to open the search box inside this theme.liquid > type "qikify".
There will be 1 line containing the word "qikify" > remove that line, it will be: {% render 'qikify-apps' %}
Click "Save".
Stay still on the "Edit code" page from step 2, type "qikify" in the search box on the left panel.
There are 5 files containing "qikify": qikify-apps.liquid, qikify-boosterkit.liquid, qikify-boosterkit-data.liquid, qikify-boosterkit-offer.liquid, and qikify-boosterkit-data.js
Click on the "Trash" button on each file to delete them.
Done. qikify Upsell Popup Cross Sell is now removed completely on your store.
If you have any questions, or if you need any help, please reach out to us at support@qikify.zohodesk.com or just pin us through the live chat widget in the app's portal.
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