[Version 2] Free Gift offer

[Version 2] Free Gift offer

1. What is Free Gift offer?

A Free Gift Offer can encourage purchases. It allows customers to make their own selections or automatically add a free gift to the cart.


2. How to setup an Free Gift offer?

Step 1: Create offer

Let's start creating a new offer by clicking on the "Create Offer" button on Dashboard. It will automatically redirect you to the "Manage offers" tab.  Or you can directly access to "Manage offers" tab through the left sidebar. Choose "Free gift" and click the "Create" button on the selected offer type.

Step 2: Offer Settings

  1. Offer title and subtitle: 

            You can set the title and subtitle for your offer to to encourage customers to purchase additional products or services.


  1. Receiving behavior: 

            You can choose automatically adding Free gifts to cart when customers meet the requirements (without selecting variants) and click on ATC button or allow customers to select variants or certain number of gifts.


  1. Trigger products:

            Free gift will be given to customers once they add the trigger product to cart.
      1. All products: All products will trigger the free gift offer
      2. Collections: All products in the selected collections will trigger the free gift offer
      3. Product Tags: All products has selected product tags will trigger the free gift offer
      4. Specific products: Select specific products you want to trigger the free gift offer (multiple select)

  1. Free gift products:

            Here you will choose the product you want to make free gift. You can search the product or browse the products from list. More than one product can be selected.

  1. Extra settings:

    1. Limit receive free gift once per order: By enabling this feature, customers will only receive one gift per order even if there are multiple trigger products in that order.
    2. Limit receive free gift once per trigger item: By enabling this feature, you can limit customers to receive free gift one time for the same trigger product. If adding different trigger products, customers still get the gifts.

    1. Messages: Messages to notify customers about the free gift.

    1. Max discount uses: The maximum number of times the discount can be used in total.

  1. Display conditions:

When enabling conditions, you can display the offer only when the conditions are met.

  1. Combinations:

If you want to let customers combine different discounts together, please enable this option. You can select to combine this offer's discount with: Product discounts, Order discounts or Shipping discounts.

  1. Advanced settings: 

    1. Active dates: You can set the date the offer will start and end there.

  1. Discount badge settings: Here you can set up the badge for your offer item.

Step 3: Save Settings

Once you've finished all the steps, click on the "Save" button on the top right corner or "Save Offer" button on the bottom right of the page. Your offer is now created!



If you need any assistance, feel free to contact us.

    • Related Articles

    • [Version 2] Upsurge (Upgrade) offer

      1. What is Upsurge (Upgrade) offer? An Upsurge (Upgrade) offer typically involves encouraging the customer to purchase a higher-end version of the product they originally intended to buy. 2. How to setup an Upsurge (Upgrade) offer? Step 1: Create ...

    • [Version 2] Cart Upsell offer

      1. What is Cart Upsell offer? A Cart Upsell offer will capture the moment customers click "Checkout" button to offer related products to encourage them to buy more before going to checkout. 2. How to setup a Cart Upsell offer? Step 1: Create offer ...

    • [Version 2] Product Bundle offer

      1. What is Product Bundle offer? A product bundle allows you to sell multiple products together as a single unit such as a combo or package on your online store (e.g. Frequently bought together). 2. How to setup a Product bundle offer? Step 1: Create ...

    • [Version 2] Cross-sell, Upsell offer

      1. What is Cross-sell, Upsell offer? A cross-sell offer is a specific suggestion made to a customer to purchase an additional product that complements the one they are already interested in or buying. It's a way to increase their total purchase value ...

    • [Version 2] Volume (Tiered pricing) offer

      1. What is Volume (Tiered pricing) offer? A Volume (Tiered pricing) offer encourages customers to purchase a larger quantity of a product by offering a discount that increases as they buy more (e.g. Buy more, save more). 2. How to setup a Volume ...