Submission via Contact Form app

            Where Submissions go

            The Contact form app sends all submissions to the Customer email address of your store. You can change the customer email address in your Shopify admin > Settings > General.

            The submission is handled by Shopify, so you will receive submissions sent from
            The submission looks like this:

            You can prevent your spam filter from blocking contact form submissions by adding to your list of trusted email addresses.

            After submitting form, your customers won't receive any confirmation email, only a success message showing up on store.

            You can change the text of this message in Fields settings > Success message.

            Forwarding Submissions

            If you purchased your domain through Shopify, you can add an email forwarding address by following the instructions in this Help Guide.
            Keep in mind that this is email forwarding, so any emails sent to that address would be forwarded to an existing email address, and replies to customers would be sent from that same existing email address, not the domain email address. 

            Number of Submissions

            You can find the number of submissions sent via contact form on Dashboard page:

            We track the number of submissions through the number of Success message was shown.
            We do NOT collect or store any data from your forms. All submissions are handled by Shopify's contact form submissions.

            Updated: 13 Nov 2019 12:03 AM
            Help us to make this article better
            0 1